About Professional Window Cleaning & Services
Based in western Canada, Professional Window Cleaning & Services has conducted mainly referral based residential and commercial window and eavestrough cleaning as well as pressure washing services for over ten years. We have since added a website in order to give customers a better overall experience by offering more options for a greater diversity of clientele.
Our professional window cleaning and other services like eavestrough cleaning and pressure washing are always done as you like because we won’t be satisfied until you are.
We know we offer the best value! Why? Because we include detail in our work that other companies charge extra for, and that’s a fact. Whether you are getting your windows cleaned, or having any other service done on your property like eavestrough cleaning or pressure washing, having it done well is key, and so, as with any of our services, window cleaning is way more than just window cleaning.
That's why when you get your windows cleaned by us you aren't just getting your windows cleaned; we also clean your screens, sills, channels and all window components. If you are just getting the outside of your house’s windows cleaned, we always include the cleaning of the inside and the outside of screen doors (including removing the sliding window), as well as a wipe down the entire front door area and any other extras that might help give the exterior of your property a more presentable, aesthetically pleasing appearance. If you are getting an outside only window cleaning, consider removing screens which can only be pulled to the inside of the house (if applicable) so that we can clean that extra window pane behind the screen. If you bring us the screens we will also clean them for no extra charge. If you are getting your eavestroughs cleaned or are having pressure washing services done, expect the same kind of thorough job to be done as well.
Experience Goes a Long Way
Having originally been in the window cleaning business in Edmonton for over ten years, PWC as a business has been a great experience, and like many businesses, it only grew because of hard work and determination. It definitely wasn’t a whimsical decision to start handing out flyers offering window cleaning services door-to-door, but with a little resolve along with some tools and ladders, calls started coming in and business quickly took off. Many of those first customers are still booking their window cleanings each and every year. Isn’t that great? And for each of those first and second year customers, a referral tree sprang up of their family, friends, or their friends’ friends. It’s somewhat hard to keep track of, but one thing is for sure: almost all of this business has been referral based. Not withstanding, mentioning all of the folks that supported this business since its’ inception and also the ones that support it today would be a great, but difficult task. They have all been very respectable people. Any way you look at it, ten years is kind of a big deal, and there are no regrets about where it has led to today.
Window Cleaning in YEG
Operating a business is a progressive undertaking and there are a fair share of mistakes to be made along the way. Fortunately, like the time the windows of the wrong house were accidentally cleaned, those have not often been to a customers detriment. If there ever has been something bad accidentally happen to one of our customers however, we always strive to set things right either through insurance or some other mutually agreeable resolution so that all parties walk away feelings intact. Part of operating a business is trying to minimize incidents and accidents so that they are, or, at least virtually are, a non-existent thing. Admittedly that is difficult nowadays when factoring in the built in obsolescence of building materials, but customers have always seemed to inherently understand this concept is just a part of business and can’t be avoided; when a plastic pull-tab from a screen falls off just from being touched because it has been decomposed by UV rays after a few years in the sun, most people just smile and nod. What can you do? It happens.
However, window cleaning in Edmonton is not always spectacular as one would wish. In the autumn, after people have had their eavestroughs cleaned and Old Man Winter has settled in to stay, there is always some window cleaning that still needs to be done for one reason or another. Most of the time, this is sort of a slow process that often requires some inventiveness: Figuring out how to squeegee water from the glass or how to keep one’s hands from getting wet in negative 25 Celsius or how to set a ladder on an icy surface without having it slide out while standing on it requires patience and careful consideration, not to mention the need to be a stay motivated. But with some determination, all these problems seem to get resolved and in the end things are never as bad as they seemed beforehand. Understandably though, looking forward to the coming spring season is something that all window cleaners, at least the Canadian ones, do. Looking forward to nice weather!
Levelling up with a new window cleaning system
For the first time ever, this year PWCS will be stepping up its game to include a new state of the art window cleaning system, called the water fed pole system. This will change the way the company operates and hopefully will benefit its clientele at the same time by offering greatly increased dynamic potential not only to reach higher windows but also makes our high exterior window cleaning much safer and more efficient.
The water fed pole system, or WFD, uses purified water that is fed up a special pole to clean the windows. In this case, it will enable even higher window cleaning from ground level. As always the goal is to clean the windows to a spotless clarity. For a more detailed explanation, click here.
PWCS is ready to take on the needs of almost any customer or client that is in need of window cleaning services, and most other property cleaning and or property maintenance service. Feel free to reach out whenever you need a quote or just have some questions about a service or anything else.
Top Five Reasons To Get Your Windows Cleaned By Mike Hutcheson's Professional Window Cleaning
There are A LOT of top five and top ten lists out there nowadays! In keeping with that trend, we took it upon ourselves to make a top five list we’re pretty sure no one has touched down on yet! The following are the top five reasons why Professional Window Cleaning & Services is the best choice for window cleaning companies in the Edmonton area:
You're not going to put your name on something unless your willing to stand behind it. End of story.
And we’ve all been through it. Not being happy with a product or service is one of the biggest disappointments for buyers! With Mike's Professional Window Cleaning & Services, it is of the utmost importance that the service rendered is of a high quality, so there are measures in place to make sure you are always happy with the end result! Some examples of this are:
Walk Through. This is important and we know why. Honestly, we’re kind of being selfish here, but only kinda. We also do this because of the nature of our business. You see, sometimes getting to another job becomes so pressing that a step can get missed, or a window could have - should have - been done a little better. In order to reduce that possibility, we encourage you to accompany us on a walk...through our job path. This will give you peace of mind knowing that you have hired a company that is willing to stand behind their work instead of leaving it to you to find little problems after we leave. It’s also good for us because that’s honestly when we end up finding problems that we never noticed before. Unlike a lot of other service professions, we’re all over the property, so it is good to go back and make sure all is well.
Satisfaction Guarantee. People might be inclined to think it seems like every company puts this one out there but it doesn’t mean really mean anything. However, to us, this is important, and here is why: Say, for example, we do our standard walk through together after we’ve completed the job and we both see and agree that things look great and you are very happy, but then after we leave you notice a basement window was missed, or there is a conspicuous smudge that started showing up as the sun shined in to a certain window that couldn’t be seen before. Well that would be a negative, right? Obviously! Well we don’t want that any more than you do! That’s why we offer a guarantee: It means that we will return to your house within the next few days (or earlier if necessary) and remedy the problem. Result: You’re happy. And that makes us happy.
4.Value Pricing and Instant Quotes
Have you ever had a problem with your car and worried about whether your mechanic was going to take advantage of you just because you didn’t really know a lot about cars? Maybe not, but you can probably relate to this in some way. Whether it be a furnace cleaning company or a plumber, it’s clear that the potential for and fear of being taken advantage of is real, so...pricing models are sort of important. Otherwise, prices could just be made up on the spot, to your detriment. And we‘ve all paid too much at one time or another. However, knowing how to judge a job takes skill: Our pricing model means that you’re not going to have to worry about paying too much, or more than somebody else just because you might seem easy to take advantage of, or whatever the case may be. In fact, we’ve been able to refine our system of pricing in order to give you the best price and/or value, which makes us more efficient, because of things like being able to offer instant quotes, and brings prices down: We can estimate jobs per window pane, per house size and/or by using an hourly rate system. That means you don’t have to pay a premium on screen cleaning or other extras. Sure, not all customers are the same, not all jobs are the same, and not all window cleaners are the same, and we experience that first hand all the time, but we know how to address and assess variables which can arise in order to keep costs down, and then we pass those savings on to you. This means that you will not only get what you want, but you will also not get things that you don’t want, and that creates better overall value, which is why we so often hear, “I’ll call you in the fall!”. And that is now what we strive to hear from everyone.
At Professional Window Cleaning & Services, we have window cleaning experience which extends back as far as 1997. That makes a big difference. We know because a lot of unforeseeable scenarios occur in the window cleaning business, and that is increased because of the peripheral exterior property maintenance services that come with it like gutter cleaning and pressure washing services. You want to be sure you have a company that knows what to do when things get tough. So don’t worry! You can count on us.
2.We Got You Covered
With few other exceptions, WCB and insurance coverage are two of the top priorities in the window cleaning, gutter cleaning and pressure washing industry, which makes sense: People want to know what’s going to happen if someone falls, or if there is an accident. Who is going to be liable? Is there proper coverage in place? Well we’re happy to tell you that there is! For all those unforeseeable scenarios which can and do happen, Professional Window Cleaning & Services has taken the extra measures of securing Workers Compensation Coverage for our workers and Insurance for property liability. Although we things happen very rarely, it’s good to know that the “backs” of all parties are covered.
Looking out for our customers best interests is a top priority to us at Professional Window Cleaning & Services, and we try and inculcate this attitude into all company members as well. For some companies, looking out for you may not be as much of a priority: Let's face it, companies from all walks of life are fine with never hearing from you again in exchange for a quick buck. But that is not a good business model! Put it this way: We all know that cleaning a window can be really easy; that’s what makes a lot of people think running a window cleaning business is a breeze. But the truth is when you get right down to it, completing entire window cleaning jobs can be a daunting task if you don’t know what you’re doing. Or, at least, it can easily turn into something bigger and more involved than you thought, so you need to get good, quick, otherwise you get out. Yeah, anybody can clean a window, but it’s everything else that makes it tough, including a fair share of heavy lifting. In other words, this company has grown by doing reputable work and caring, and that's why our customers keep on calling us back!